I just wanted to send a Thank You note and to express the wonderful service my family and I received from MH Bland, especially from Myriam.
I booked a family trip for my 60th birthday, started last year with the preparations and working with Myriam for over a year. The booking was for a cruise, Venice and Lake Garda, for 20 people, but linked to other family members so in total there were 26 of us that went from 1st to 14th July 2022.
I cannot express enough how well organized the trip was, from fights, hotel, cruise, dinners, transfers, insurance – the lot! Myriam has been absolutely wonderful to work with, eye to detail and professional. It was a very important trip for a very special occasion and I couldn’t be thank full enough for such a fabulous time we all had, thanks to the hard work from Myriam making sure everything was organized to perfection. And to top it up, her customer care skills are second to none! She is a wonderful person that takes things to heart to make sure the customer is satisfied, and we were indeed. Nothing was ever too much, even when she was off sick, she was still in contact with me. Staff like this are difficult to come by, she has made MH Blands proud.
I shall be booking all our holidays with your company from now on for sure, and with Myriam no doubt.
Please pass my sincere gratitude to your company Directors and your wonderful staff member, Myriam.